FREQUENTLY ASKED QUESTIONS
DO YOU OFFER PHONE SUPPORT?
No, for privacy and efficiency, we handle all inquiries via email. Please contact us at info@thinkcosmopolitan.com.
CAN I VISIT YOUR OFFICES OR PROPERTIES?
Due to our focus on privacy and ongoing developments, visits are by appointment only. Email us to discuss possibilities.
I'M INTERESTED IN A PROPERTY OR FRANCHISE, BUT IT'S NOT LISTED.
Please contact us! We may have upcoming opportunities or can discuss custom arrangements.
WHAT PAYMENT METHODS DO YOU ACCEPT FOR TRANSACTIONS?
Think Cosmopolitan accepts major credit cards including American Express, Discover, JCB, Mastercard, and Visa, as well as bank transfers for larger deals like property purchases.
WHEN WILL MY INQUIRY BE RESPONDED TO?
We aim to respond to all emails within 24-48 hours, excluding weekends and holidays.
HOW CAN I TRACK THE STATUS OF MY APPLICATION OR INQUIRY?
After submitting, we'll confirm receipt via email and provide updates as needed.
DO YOU OPERATE INTERNATIONALLY?
Yes, Think Cosmopolitan has ventures in the US, Canada, France, and Japan, with international import/export and franchise opportunities available.
ARE THERE CUSTOMS OR DUTIES FOR INTERNATIONAL TRANSACTIONS?
For import/export or international franchises, any duties or taxes are determined by the relevant country's authorities. We recommend consulting local experts for details.
CAN I CANCEL OR CHANGE MY APPLICATION OR AGREEMENT?
Yes, changes may be possible before final processing. Contact us immediately via email.
CAN I RETURN OR EXCHANGE ITEMS FROM YOUR HOSPITALITY VENTURES?
For services like restaurants, spas, or food trucks, policies vary please inquire via email for specifics. All must be in original condition where applicable.